Testimonials

At the end of each job we send our clients a feedback form in which we ask them to rate our service and workmanship. Over the last 4 years we have accumulated close to a thousand responses, all favorable. The last question in the feedback form is: Please tell us in your own words: What could we have done better? Here are just a few of the responses we received to this question (all original response sheets are displayed in a binder at our office):

"We don't believe you could have done better — the work and service given us were exceptional in every way. It's so reassuring to know that your company was so dependable, courteous and thoughtful — thanks for a beautiful job!!" — E.N., Oakland

"Nothing. We'll be contacting you in the future to do other rooms in the house" — T.W., Oakland

"Your work is superb. Workers were prompt, courteous, knowledgeable and efficient. We are extremely satisfied. We believe you are the best hardwood floor specialists in the Bay Area." — M.F., Oakland

"We appreciate your work. The workmen were prompt, courteous, and tidy. Their work is magnificent and we will gladly recommend your firm to anyone seeking the very best. Thank you." — J. F., Oakland

"Thanks again for a great job done. Our floors look fantastic." — M.C., Berkeley

"Thank you so much! I can't fully express how happy I am to have it installed.” — A.H., Oakland

"Just wanted to let you know how much we're enjoying our beautiful new floors. Everyone involved in the project was courteous and the quality of workmanship was great!! Our friends were right - you do great work!! Thanks, a very satisfied client.” — G., Berkeley

"Everything was excellent" — C.C., Oakland

"(Your worker) was amazing! Since I did my own repairs, the whole relationship could have been grim... but your workers and Tulip were very flexible. Great work — great service. I have already recommended Tulip to others.”

"Gorgeous floors." — I.K., Oakland

"Great job, Beautiful floors." — S. Oakland

"Good, dependable service; would recommend you to anyone." — C. N., El Cerrito

"I have been completely satisfied with the work you have done on my projects. I look forward to working with you in the future." — B.B. Construction

"You did exactly what you said that you would do. We will use you again and are willing to serve as reference for you. Thanks. P.S. Your bid was a bit higher than others but worth the price.” — F., Oakland

"Great service — wonderful, superb professionalism" — E.B., Orinda

"Just a short note to tell you how much I appreciated the service and attention we received from your company. My guest bedroom floor looks absolutely fabulous! My home was built in 1927 and is in the national historical registry. It was traumatic to replace the floor, but your staff was awesome.” — A.H., Oakland

"I appreciate that Tulip showed up on time and completed projects professionally. Supervision by Ofer and personal approach. Krissy is very helpful, responsive, corrected problems with goodwill. Thank you!" — B.C., Oakland

"We are very happy with the work you did. Xeng is just the greatest — we asked lots of details of him and every single one was done. Also, Krissy was a pleasure to work with — responsible, well organized and nice. This is our third project with you, and we will be contacting you soon re the next. Thank you so much!" — L.A., Berkeley

"You're the best" — V.S., Berkeley

"Thanks so much for fitting me into your schedule on such short notice. The floors are beautiful and I appreciate the great work your crews did on our project!" — J.B., Berkeley

"This is the second job you did for me. I have recommended a number of people to you already. I get lots of complements on how nice my floors look. Keep up the good work" — Berkeley

"Beautiful job! Thanks so much" — M.T., Berkeley

"Thank you so much for the beautiful work you did. Jaime was incredibly efficient and responsive and we couldn't be happier with the finished product" — A.J., El Cerrito

"We've had 3 different jobs with your company. Certain teams better than others but overall great. Scheduling woman was really accommodating and responsive." — D. M., Oakland

"You've been wonderful and we thank you!! Great staff!!! —  J.P., Berkeley

"We have engaged Tulip Floors to refinish the hardwood floors of our home twice. Both experiences have been totally positive. Your bid was not the least expensive, but the care and effort to achieve superior results warranted the extra money. Hats off to Cho and Doua — job well done!" — S. T. Walnut Creek

Chou and Billy were very helpful, thoughtful, answered all our questions and made it a very good experience." — J.B., Berkeley

"My first contact was with Kryssi and she made me feel like Tulip was who I wanted to service my home. Cho's presentation was very honest and gave me confidence in the work. Chia did his work carefully paying attention to small details. I am quite pleased!" — E.D., Oakland

"The floor is very nice. I will recommend you!" — R.D., Walnut Creek

"Thank you Tulip! Beautiful job." — T.K., Oakland

"Thank you so much! My floors look beautiful." — D.F., Berkeley

"You did a beautiful job on our hardwood floor. We really appreciate it." — J.F., Berkeley

"We are very pleased with the hardwood floor and your workers are excellent." — J.S., Oakland